SecuGuard questions & answers

SecuGuard - IP Surveillance systems that use Multi-profile Video Server
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Question by Catherine Wolf
5K views
March 15, 2016

Can I mix the camera brands and if yes, what do I have to consider?

S
Answer by Sean Hill

There is no list of supported cameras, but the software features an Auto Detect feature that will automatically try to guess the name and the model of the camera. This can be done after the software is installed through the Setup settings menu. On a different view, I can't test the application because it's commercial and the information I have found above is from the User Guide available for downloading.

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Question by Juergen Schnell
163 views
October 4, 2015

When I start my Windows with the cams I see only the the message "No preview privilege". What happened and what must I do? Is this to repair or must I new Install the program?

Stephen Prastman
Answer by Stephen Prastman

That means the security for the cams has been changed. Start the SecuGuard application and remove all the cams, then re-add them and configure each camera to reflect its security settings. Or, if you have the possibility, connect to each camera and verify that the IPs are correct and the security settings are the way you wanted.

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